Rescheduling & Cancellation Policy
Our studio team appreciates schedules change and "life happens".
We ask that you provide us 24 hours notice before rescheduling/cancelling your appointment.
As your reservation is respected by our studio team and we do not book other clients in your allotted time, therefore this notice you have now provided gives our business the opportunity to book another client in the newly available time-slot(s).
Same Day Cancellation & "No Shows" will be subject to a fee - up to the full value of the service(s) booked. The privilege of booking a reservation without a deposit may no longer be available if you do not abide by the cancellation policy .
Promotional Gift Certificates/Coupons/Groupons
All "No Show"/ Same Day Cancellations for clients who are using any coupon or promotional gift certificates will be considered Redeemed.
Please see the cancellation policy on your Groupon or contact their Customer Service Center .